Versand
Effective Date: 08/15/2024
At West Tree, we are committed to providing you with the best shopping experience possible. Below are the details about our shipping policies.
Shipping Locations
We currently ship to all countries of the European Union. If you do not see your location listed, please contact us at mywesttreemarketing@gmail.com.
Processing Time
All orders are processed within 2-5 business weeks. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
- High Security Standard Shipping
Delivery Times
Estimated delivery (after order is processed) times are as follows:
- Standard Shipping: 2-7 business days
Please note that delivery times may vary depending on your location and other factors.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Damaged or Missing Items
If your order arrives damaged or is incomplete, please contact us within 14 days at mywesttreemarketing@gmail.com. for assistance. We will do our best to resolve the issue quickly.